Internet Service Tech Support
(888) 276-8130
Receive Tech Support on the following, 24 hours a day, 7 days a week:
DSL |
- Modem troubleshooting
- Basic post-installation support for DSL modems
|
Web
Browsers |
Configuring the browser to start at the home page, bookmark instruction, forward, back buttons, etc., launching mail and news and optimizing settings for better performance:
- Netscape (The two most current versions)
- Internet Explorer (The two most current versions)
|
Mail
Programs |
Identifying and configuring correct operational settings, sending and receiving mail, setting up digital IDs, and running attachments:
- Microsoft Outlook
- Microsoft Outlook Express
- Eudora
- Pegasus Mail
- Microsoft Internet Mail
- Netscape Mail
- Pronto Mail
|
FTP
Programs |
- WS-FTP
- CuteFTP
- Internet Explorer FTP
- Netscape FTP
- FTP Explorer
- Fetch
|
News
Readers |
Identifying and configuring correct settings, retrieving active news group listings and viewing articles:
- News express (all versions) (not supported on Macintosh Min. 7.5.3)
- Free Agent (all versions) (not supported on Macintosh Min. 7.5.3)
- Microsoft Internet News (all versions) (not supported on Macintosh Min. 7.5.3)
- Netscape News (all versions) (not supported on Macintosh Min. 7.5.3)
- WinVN (supported only on Windows 3.1 & 3.11)
- Newswatcher (supported only on Macintosh Min. 7.5.3)
|
All prices and availability are subject
to change without notice. Please contact the business office
at (607) 746-1500 for current prices and availability.
